Driver Training Products – Return Policy

In the event that you need to return an item, our return policy is:

  • Any item may be returned (except Custom Orders and some used items as below), minus a 25% Re-Stocking Fee *15% Loss Of Sales Fee may apply
  • Monies returned are LESS OUR SHIPPING & HANDLING COSTS
  • The item MUST be returned within 45 days of purchase
  • All returns based upon CONDITION
  • All parts must be present for a full refund to apply
  • If an item was USED, it is at the sole discretion of IDEA as to whether a refund will be made
  • SHIPPING is the responsibility of the buyer
  • Items returned MUST USE MAJOR SHIPPING SERVICE WITH SIGNATURE UPON RECEIPT FROM I.D.E.A. The services we accept are: FED EX, UPS and USPS
  • Refunds will be processed within 30 days of when the item is received and signed for at our offices. All refunds are in the form of a Driver Rehab Products Company Check.
  • No refunds on Custom Orders